Terms of service

Terms of Service

Welcome to The Sealed Edge. By accessing our website, browsing our products, creating an account, or making a purchase, you agree to comply with and be bound by the following Terms of Service.

Please read these terms carefully before using our website or placing an order.

Acceptance of Terms

By accessing or using The Sealed Edge website and services, you agree to these Terms of Service, our Shipping Policy, Returns and Refund Policy, Privacy Policy, and any other policies published on our website.

If you do not agree with these terms, please do not use our website or services.

Website Purchases

All items purchased through The Sealed Edge website are sold and shipped as sealed products unless otherwise clearly stated on the product listing.

Product Information

We make every effort to ensure that product descriptions, pricing, images, availability, and other details on our website are accurate and up to date.

However, errors may occur. The Sealed Edge reserves the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.

Product images may be used for illustration purposes. Packaging, artwork, product contents, or promotional inclusions may vary depending on the manufacturer, release, region, or product version.

Order Acceptance

Placing an order through our website does not guarantee acceptance of the order.

The Sealed Edge reserves the right to refuse, cancel, or limit any order at our discretion, including where there is a pricing error, stock discrepancy, suspected fraud, payment issue, address issue, or breach of these Terms of Service.

If an order is cancelled by us, we will notify you and arrange an appropriate refund where payment has already been made.

Pricing and Payment

All prices are listed in Australian dollars unless otherwise stated.

Payment must be completed at checkout using one of the available payment methods. Orders will not be dispatched until payment has been received and cleared.

The Sealed Edge reserves the right to update pricing, promotions, discounts, or product availability at any time without prior notice.

Shipping

Please review our Shipping Policy before making a purchase.

Shipping options, costs, and estimated delivery timeframes will be displayed at checkout where available.

Customers are responsible for providing accurate and complete shipping information. The Sealed Edge is not liable for orders delivered to incorrect addresses provided by the customer.

Once an order has been dispatched, delivery is handled by the relevant shipping carrier and may be subject to delays outside our control.

Returns, Refunds and Cancellations

Please review our Returns and Refund Policy before making a purchase.

Due to the nature of trading cards, sealed products, and collectables, The Sealed Edge does not accept returns or provide refunds for change of mind.

Once an order has been dispatched, it cannot be cancelled.

Nothing in these Terms of Service is intended to exclude, restrict, or modify any rights you may have under Australian Consumer Law.

Sealed Products and Collectables

Trading card products and collectables may vary in condition, packaging quality, contents, collation, pull rates, and manufacturing outcomes.

The Sealed Edge does not guarantee the contents, pull rates, card condition, grading potential, market value, or resale value of any sealed product.

Once a sealed product has been opened, it cannot be returned, refunded, or exchanged unless required under Australian Consumer Law.

International Orders

International customers are responsible for any customs duties, import taxes, tariffs, or other fees that may apply when an order enters the destination country.

The Sealed Edge does not cover, reimburse, or control these charges. Customs processing times and import requirements are determined by the destination country and are outside our control.

User Conduct

You agree not to misuse our website or services.

This includes, but is not limited to:

  • Attempting to interfere with the operation or security of the website;
  • Using the website for fraudulent, unlawful, or unauthorised purposes;
  • Providing false or misleading information;
  • Attempting to access accounts, systems, or information without permission;
  • Engaging in abusive, threatening, or inappropriate behaviour toward our team or other customers.

The Sealed Edge reserves the right to refuse service, cancel orders, or restrict access to our website where we believe these terms have been breached.

Intellectual Property

All content on The Sealed Edge website, including logos, branding, images, graphics, videos, text, layouts, and other materials, is owned by or licensed to The Sealed Edge and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

Privacy

Your use of The Sealed Edge website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.

Limitation of Liability

To the maximum extent permitted by law The Sealed Edge is not liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from your use of our website, products, or services.

Nothing in these Terms of Service limits any rights or remedies that cannot be excluded under Australian Consumer Law.

Third-Party Services

Our website may use third-party services, including payment providers, shipping carriers, apps, plugins, or platform integrations.

The Sealed Edge is not responsible for the actions, delays, errors, terms, or policies of third-party providers.

Termination or Restriction of Service

The Sealed Edge reserves the right to suspend, restrict, or terminate access to our website or services at any time, without prior notice, where we believe a customer has breached these Terms of Service, acted fraudulently, misused our services, or engaged in inappropriate conduct.

Changes to Terms

The Sealed Edge reserves the right to update, modify, or replace these Terms of Service at any time.

Any changes will be effective once posted on our website. Continued use of our website after changes are posted means you accept the updated Terms of Service.

Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at info@thesealededge.com.au