Refund policy

Thank you for choosing The Sealed Edge for your trading card and collectable needs. Please review our Returns and Refund Policy carefully before making a purchase.

Sealed Product Purchases

All items purchased are sold as sealed products unless otherwise clearly stated on the product listing.

Change of Mind

Due to the nature of trading cards, collectables and sealed TCG products, The Sealed Edge does not accept returns or provide refunds for change of mind.

This includes, but is not limited to, circumstances where a customer:

  • No longer wants the item;
  • Purchased the wrong item;
  • Found the item elsewhere;
  • Changed their mind after placing the order; or
  • Does not like the contents or outcome of a sealed product once opened.

Damaged, Incorrect, or Faulty Items

If you believe your order has arrived damaged, incorrect, or faulty, please contact us immediately.

You may be asked to provide photos or videos of the item, packaging, shipping label, and any visible damage so we can assess the issue.

Please do not open, alter, dispose of, or further damage the product or packaging before contacting us as this may impact our ability to assess the claim.

Manufacturer Packaging and Product Condition

Trading card products may have minor imperfections in outer packaging, including small dents, scuffs, loose wrapping, minor corner wear or other cosmetic marks.

Where the product remains sealed and fit for its intended purpose, minor packaging imperfections will not generally be considered grounds for a refund, return or exchange.

The Sealed Edge is not responsible for the condition or manufacturing issues inside sealed products.

Consumer Guarantees

Nothing in this policy is intended to exclude, restrict or modify any rights you may have under Australian Consumer Law.

Where a product has a major fault or issue covered by Australian Consumer Law, we will work with you to provide an appropriate remedy.

Refund Processing

Where a refund is approved, refunds will be processed back to the original payment method where possible.

Please allow time for the refund to be processed by your payment provider or financial institution. Processing times may vary depending on the payment method used.